public libraries

Report Update: Public Libraries Low Morale Spot-Check (July 2022)

In addition to collecting low-morale spot-check data for academic libraries, I’m also gathering spot-check data for public libraries – you can review earlier public library data here. Both surveys remain open, so please participate according to your current library workplace.  Since the original report, I’ve published a low-morale study focusing on public librarians. The following …

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Impact Factors & Enabling Systems

The low-morale experience is one that moves through several stages, starting with a trigger event, moving forward to long-term exposure to instances of abuse and neglect, and then hopefully, successful resolution or mitigation. While the experience is launched by individual behaviors, it is also influenced and further propelled by external or internal factors and wide-spread …

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Ongoing Low Morale Data Collection

I’ve been studying the development and impact of low-morale experiences since 2016, and my work also includes data collection for kaleidoscopic aspects of this phenomenon. From people’s encounters with workplace abuse and neglect to dealing with the impacts of the experience while looking for work – or even how the experience has been influenced by …

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Interview: Library Journal (June 2020)

Lisa Peet, Library Journal‘s News Editor, interviewed me about my low morale study on public librarians, including the data that surprised me the most and how I take care of myself when doing this deep research. Read the interview. You can also read my 2019 Library Journal interview about my racial and ethnic minority low morale study.

Renewals Reach: Internal marketing to help improve organizational climate

In Public Libraries Online, Amy An’s feature article acknowledges the negative lived realities of public library work – including dysfunction, incivility, and bullying. She links these negative workplace behaviors to the larger scope of LIS values and ultimately shares how internal marketing can be leveraged to assess and improve public library organizations’ climates – including training …

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Report Update: Low Morale and COVID-19, Part 2 (March 2020)

This is the second of a two-part report summarizing the latest results of my ongoing survey on the impact of COVID-19 on ongoing low-morale experiences. This second part centers qualitative data. Please view the first part focusing on quantitative data. Please share your experience(s) of increased abuse/neglect during the COVID-19 pandemic: “Critical questions and emails …

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Report Update: Low Morale and COVID-19, Part 1 (March 2020)

It’s been about two weeks since I launched my survey tracking COVID-19’s (Novel Coronavirus) impact on ongoing low-morale experiences. Check this Tweet thread for nascent results, which reflected all participants at that time (n=46). This study focuses on people who were already dealing with low-morale before the discovery and development of the COVID-19 pandemic in …

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Recorded: Southeast Online Collaborative Conference

The Southeast Collaborative Online Conference organizers invited me to present for their inaugural virtual conference. The group includes the state libraries of Georgia, North Carolina, South Carolina, and Virginia. This webinar offers a review of low morale and shares data from all three of my low morale studies (the published study on academic librarians, the …

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Early Report: Low-Morale Experiences and COVID-19 (March 2020)

Earlier this evening I created and distributed an informal survey documenting if and how library responses to the COVID-19 (Coronavirus) are impacting ongoing low-morale experiences. For expediency’s sake, I tweeted the survey’s nascent results. Future summaries of this survey data will be reported here at Renewals. The survey will remain open during the U.S. National …

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Report: Public Libraries Low Morale Spot-Check (October 2019)

Soon after presenting my work on low morale in academic libraries, public librarians began sharing their experiences with me. I decided to expand my work to this group of information professionals, and last year I received a grant to complete that study. recently completed my draft , and I hope will be published next year.  …

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