Low-Morale Experience – Kendrick Consulting & Communications

Employee Success, Interrupted: Recognizing GOTCHA Workplaces, Part 2

Leave a Comment / Low-Morale Experience, Recent / Kaetrena Davis Kendrick

While reviewing data I’ve received during participant interviews for my low-morale experience studies and from respondents to my ongoing data collection projects, I’ve noticed recurring acts that interrupt employee success and engagement. As I categorized them in groups, I eventually placed them under the broad concept of what I call GOTCHA Culture: workplace environments characterized […]

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Employee Success, Interrupted: Recognizing GOTCHA Workplaces, Part 1

Leave a Comment / Low-Morale Experience, Recent / Kaetrena Davis Kendrick

[A] newly promoted assistant manager, chosen by my most recent predecessor who stepped down but was still in the department, often told our shared staff that they should trust me, then proceeded to undermine me by giving them an outlet to complain about me instead of engaging me in conversation. – Respondent, Legacy Toxicity in

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Legacy Toxicity, Part 3: Reconciling Leadership Styles

Leave a Comment / Low-Morale Experience / Kaetrena Davis Kendrick

I think – pause before making any sort of a move. …Okay. Something happens, I need to stop and I need to think. Now, am I reacting out of a damaged place? Or am I reacting from healthy place? Let’s make sure that this reaction is coming from a healthy place.” – Participant, Low-Morale Experiences

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Legacy Toxicity, Part 2: Realizing the Signals

Leave a Comment / Low-Morale Experience / Kaetrena Davis Kendrick

So, what everybody told me is that what they really wanted was an administrator who would hold people accountable, and that’s what I really wanted too. So, that was what I did. And the result was everybody was like, ‘Actually, we hate that.’ – Participant, Low-Morale Experiences in Formal Library Leaders study In Part 1

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Legacy Toxicity, Part 1: Recognizing the Context

Leave a Comment / Low-Morale Experience / Kaetrena Davis Kendrick

I felt like what I was doing was trying to make my work place a better workplace, and what I heard was like, ‘No, thank you. We’d rather work in a terrible place.’ – Participant, Low-Morale Experiences in Formal Library Leaders study Welcome to the first of a three-part series exploring Legacy Toxicity – a

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Considering: The Narcissistic Organization

1 Comment / Low-Morale Experience, Reflections / Kaetrena Davis Kendrick

Earlier this year while reviewing early results of my Leaving the Low-Morale Experience Organization: Treatment During Resignation Periods Data Collection Project, several qualitative data from respondents reminded me of the role of narcissism in workplace harm – and even further, I wondered “can organizations be narcissistic???” Yes. Yes, they can. When Tracy L. Pizzi (co-collaborator

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Mean Girls & Low-Morale Experiences

Leave a Comment / Low-Morale Experience / Kaetrena Davis Kendrick

…[The dean] definitely had specific, like superficial reasons why she didn’t like people that didn’t necessarily seem to me to have anything to do with the job – like, how people dressed or how they wore their hair, or you know, whether they had a little extra weight on them or not. You know, it

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Joy: For Now

5 Comments / Low-Morale Experience / Kaetrena Davis Kendrick

Whether you’re currently dealing with low morale or recovering from a past experience, feeling full joy may be a fearful exercise. But joy should be centered and felt fully – without trepidation. I’ve previously talked about how our egos can keep us from joy, hope, and self-preservation, especially while grappling with stories we tell ourselves

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The Rust of Uncertainty and Mistrust

Leave a Comment / Low-Morale Experience / Kaetrena Davis Kendrick

I have had no- zero communication from the university librarian all summer. I do not hear one peep from her about anything. And I’m arguing my case, you know, I then don’t hear back from the dean of academic affairs. … I hear nothing, I hear nothing. I mean, can you imagine going into work every single day not

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PTSD in the Low-Morale Experience

Leave a Comment / Low-Morale Experience / Kaetrena Davis Kendrick

I’ve been told [by a counselor] I have a mild form of PTSD from my last organization. – Female reference and instruction librarian, recounting their experience with workplace bullying and mobbing. (Participant, Academic Librarian Low-Morale Experience study) I feel like, you know, I can’t trust people. I have talked about this with other [special] librarians

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