I think probably what was affected was the professional development aspect of it, you know the collaborative relationship that I had with [my abusive colleague] – and we did a lot of collaboration. And so [after she threw me] under the bus… I had very little contact with her, so there was less — there […]
The Dust of Disengagement Read More »
As I’ve continued gathering data about low-morale experiences, the originally reported abuse types have been consistent. The original abuse types are: Emotional abuse Verbal/written abuse System abuse Negligence (Kendrick 2017). These abuse types have been consistently reported in subsequent studies (Kendrick & Damasco 2019; Kendrick 2021a; Kendrick 2021b; Kendrick 2023) – and have expanded as
Abusive Behaviors in Low-Morale Experiences Read More »
Happy New Year, Renewers! More of us are heading back to our workplaces this week – or have already returned and are anticipating a distinctive return to “pre-holiday operations.” You don’t have to rejoin/uphold expectations or implications of overwork (or the feelings of uncertainty or perfectionism that come along with them)! Here are three things
Three Ways to (Re-)Establish Clarity Between Your Work and Personal Life Read More »
One of the things my original low-morale experience study surfaced is how grief shows up in the experience. Many participants described their grief using the terminology of Elizabeth Kübler-Ross’ Grief model: denial, anger, bargaining, even acceptance: “…You know, as the stages of grief are not clear cut and you stop one and go on to
Low Morale, COVID-19, & Ambiguous Loss Read More »
This post reflects a record of the published studies I’ve done on low-morale experiences. It will be updated as studies are published, so bookmark this post if you’re following my research agenda on this phenomenon. Kendrick, K.D. (2023). The cornered office: A qualitative study of low-morale experiences in formal library leaders. Journal of Library Administration, 63(3):
Published Low-Morale Experience Studies Read More »
The low-morale experience is a trajectory of events that occur for most people dealing with workplace abuse or neglect (Kendrick 2017). Review the trajectory below, and if this experience is familiar to you, consider participating in any of my ongoing data collection activities. The Trigger Event: Trigger events are unexpected and move positive or neutral
Low-Morale Experience Trajectory Read More »
While the low-morale experience is a unique phenomenon, it can be housed within several frameworks, some of which are distinctive to helping professions like librarianship, and others that are found in the general workforce. Ambiguous Loss – a loss that occurs without a significant likelihood of reaching emotional closure or a clear understanding. (Boss 2000; See Also, low
Low-Morale Experience Frameworks Read More »
The low-morale experience is one that moves through several stages, starting with a trigger event, moving forward to long-term exposure to instances of abuse and neglect, and then hopefully, successful resolution or mitigation. While the experience is launched by individual behaviors, it is also influenced and further propelled by external or internal factors and wide-spread
Impact Factors & Enabling Systems Read More »
Negative self-talk plays a large role in the cognitive impact of low-morale experiences. Within all of my low-morale research projects, respondents shared inner-mind tapes of perfectionism (read: shame) or imposter syndrome (read; reduced professional confidence). Another way self-talk may show up is via self-aggrandizement, and it’s usually couched in the context of emotional conflict or
Ego and Low Morale Read More »
Q: What is a low-morale experience? A: Low-morale experiences are the result of repeated and protracted exposure to abuse or neglect in the workplace. Q: What kinds of abuse are people exposed to during low-morale experiences? A: During low-morale experiences, employees are exposed to one or more of the following: emotional abuse, verbal/written abuse, system abuse, and
FAQ about the Low-Morale Experience Studies Read More »