This week I offered a keynote for the University of Indonesia Library’s International Webinar Series, “Addressing Low Morale in Library and Information Workplace.” The event also included a keynote on burnout led by Ezra Putranto Wahyudi (M, Psi). Mr. Wahyudi is an Adult Clinical Psychologist and a Faculty member at the University of Indonesia. Over …
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Low-morale is the outcome of being exposed to abuse and neglect at work – and much of the abuse manifests in the negative behaviors of individuals. From low-grade incivility to intense mobbing, these acts may be fueled by shame, insecurity, or selfishness, and enabled by organizational and cultural influences. The following books address these issues …
Late last month I offered a Renewals Seminar/Keynote at the Association of Southeastern Research Libraries’ 2nd BIPOC Leadership Development Mini-Conference. The event was hosted at Georgia Institute of Technology’s stunning Price Gilbert Memorial Library. Following is selected data from attendees. Professional Demographics and Learning Goals 20% Access Services 50% 10 or more years of service …
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As I’ve continued gathering data about low-morale experiences, the originally reported abuse types have been consistent. The original abuse types are: Emotional abuse Verbal/written abuse System abuse Negligence (Kendrick 2017). These abuse types have been consistently reported in subsequent studies (Kendrick & Damasco 2019; Kendrick 2021a; Kendrick 2021b; Kendrick 2023) – and have expanded as …
Wrapping up a busy May, at the end of last month I offered a Renewal Colloquium for the South Carolina State Library. The event was held virtually, and about 50 folks registered (there was a waiting list, as well). Most attendees were formal leaders working in public libraries around the state. Here’s a summary of …
Earlier this month I traveled to Cambridge, Maryland to attend the joint conference of the Maryland Library Association and Delaware Library Association. This year’s theme, “Level Up,” offered a sense of play through games, and also hinted at moving libraries on to new heights in practice and thought leadership. The event included three keynotes, and …
Report: Maryland Library Association/Delaware Library Association Conference (May 2023) Read More »
Earlier this month I offered a keynote at the 2023 MOSS Meetup, hosted by the Idaho Commission for Libraries. The meetup is designed for library workers from Idaho’s colleges and universities to come together to discuss challenges, share solutions, and take those solutions back to their workplaces. This year’s specific theme was “Equality of access …
On May 25, I’ll be leading The Renewal Colloquium – with a special focus for library leaders – for the South Carolina State Library. Register soon.
A fundamental thread throughout low-morale experience development is how the people involved talk (or don’t) talk with each other. Frameworks like library nice and resilience narratives encourage inauthentic or weaponized performances of civility or toxic positivity; in turn, people engage behaviors of hypervigilance and negative self-talk as they try to predict or decipher what people are …
A year ago on this day, I started Renewals Coaching! Today, I’m beyond excited to announce that I’m launching Renewals Executive Coaching, designed to focus on the organizational culture and performance needs and concerns of formal leaders. This service expansion continues its core objective of working with people seeking support while working in dysfunctional workplaces, with …