October 2021

Report: The Renewals Colloquia @ Massachusetts Library System (October 2021)

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Earlier this month I led two Renewals Colloquia for the Massachusetts Library System. The events were a follow-up from the September 2021 Renewal Presentation event I led for the same group.  One session was for library employees; and the second was for formal library leaders. There was a waitlist for the latter session. Event attendees […]

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Red Flag: Insularity

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In my low morale studies, participants shared observations that their organization’s culture included the characteristic of insularity. Employees exhibited insularity in several ways – from being obviously suspicious of new employees (e.g., “outsiders”) to actively performing disinterest in updated practices or  promoting behaviors that invite cronyism.  In addition to making conditions ripe for a plethora

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Low-Morale Experience Trajectory

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The low-morale experience is a trajectory of events that occur for most people dealing with workplace abuse or neglect (Kendrick 2017). Review the trajectory below, and if this experience is familiar to you, consider participating in any of my ongoing data collection activities. The Trigger Event: Trigger events are unexpected and move positive or neutral

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Low-Morale Experience Frameworks

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While the low-morale experience is a unique phenomenon, it can be housed within several frameworks, some of which are distinctive to helping professions like librarianship, and others that are found in the general workforce.  Ambiguous Loss – a loss that occurs without a significant likelihood of reaching emotional closure or a clear understanding. (Boss 2000; See Also, low

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Report: The Renewals Presentation @ Massachusetts Library System (September 2021)

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In late September, I was hosted virtually by the Massachusetts Library System – I led an online Renewals Presentation event for the membership, sharing the data from my low-morale studies. The event was recorded for Massachusetts Library System members for them to prepare for the subsequent Renewal Colloquia, which are slated for October 6. Before

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A MicroBlog Series: Red Flags

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Red Flag (noun) : something that indicates or draws attention to a problem, danger, or irregularity. – Merriam-Webster Low-morale experience data and anecdotes highlight that, for a variety of reasons, victims often discount or ignore early warning signs that co-workers (including leaders, colleagues, or direct reports) or organizations are toxic and/or harbor or promote abusive

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