Earlier this month I offered The Renewal Presentation for the opening session of the Northwest Interlibrary Loan & Resource Sharing Virtual Conference (NWILL). During the hour-long event – which included over 200 attendees – I shared comparative data from my low-morale studies, summarized frameworks for the experience, reviewed countermeasures, and answered questions. Before the event, attendeesContinue reading “Report: The Renewal Presentation @ Northwest ILL & Resource Sharing Virtual Conference (September 2021)”