Journal of Library Administration

Abusive Behaviors in Low-Morale Experiences

As I’ve continued gathering data about low-morale experiences, the originally reported abuse types have been consistent. The original abuse types are: Emotional abuse Verbal/written abuse System abuse Negligence (Kendrick 2017). These abuse types have been consistently reported in subsequent studies (Kendrick & Damasco 2019; Kendrick 2021a; Kendrick 2021b; Kendrick 2023) – and have expanded as …

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Recorded: The Librarian Linkover Podcast (June 2023)

Lorene Kennard, host of The Librarian Linkover podcast, interviewed me about my latest low morale study, “The Cornered Office – A Qualitative Study of Low-Morale Experiences in Formal Library Leaders.” Our discussion explores some impact factors of low-morale experiences for formal leaders and surfaces insight on who should be responsible for improving workplace culture and …

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Published Low Morale Studies

This post reflects a record of the published studies I’ve done on low-morale experiences. It will be updated as studies are published, so bookmark this post if you’re following my research agenda on this phenomenon. Kendrick, K.D. (2023). The cornered office: A qualitative study of low-morale experiences in formal library leaders. Journal of Library Administration. doi: 10.1080/01930826.2023.2177924 …

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Renewals Reach: Factors leading to academic librarian turnover

Fyn, Kaufman, Hosier, and Weber uncover factors that influence academic librarian turnover in their mixed methods study. Work environment, compensation and benefits, and personal factors were revealed to be the highest causes of dissatisfaction. Additionally, the data show that participants were “most dissatisfied with the morale in the library, followed by the library administration, and …

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Renewals Reach: Library employee engagement

Jason Martin shares the results of his study on engagement levels in library employees. He applied the Utretcht Work Engagement Scale to discern factors of engagement, which is defined as “the opposite of burnout: energy, involvement, and high efficacy” (Martin 2019). The 2017 low morale study is cited in Martin’s literature review, along with Ettarh’s …

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The List: Low-Morale Experience Studies

This post offers a running list of my published low-morale research. The original study (2017) and follow-up study (2019) may be behind paywalls, depending on your subscription-access to the journals. The latter studies (2021) are Open Access. Consider bookmarking this link if you’d like to follow along as my work continues. Thank you for your …

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