coping strategies

Low-Morale Experience Trajectory

The low-morale experience is a trajectory of events that occur for most people dealing with workplace abuse or neglect (Kendrick 2017). Review the trajectory below, and if this experience is familiar to you, consider participating in any of my ongoing data collection activities. The Trigger Event: Trigger events are unexpected and move positive or neutral […]

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BIPOC in LIS Mental Health Summit – Panel Resources

Thank you for attending (and/or for your interest in) the BIPOC Mental Health Summit, which was held on Wednesday, April 1, 2020. The BIPOC Mental Health Summit — conceptualized by Kaetrena Davis Kendrick and Twanna Hodge and implemented with the further expertise and presence of Amanda M. Leftwich and Rayna Smaller — offers Black, Indigenous,

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FAQ about the Low Morale Study

Q:  What is low morale? A: Low morale is the result of repeated and protracted exposure to abuse or neglect in the workplace. Q:  What kinds of abuse are people exposed to during low-morale experiences? A: During low-morale experiences, employees are exposed to one or more of the following: emotional abuse, verbal/written abuse, system abuse, and negligence.

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Data Collection Brief: Share Your Story Results (September 2019)

Since April 2018, I have been collecting stories of low-morale experiences from library employees from all kinds of libraries. The project, called “Share Your Story,” allows people a space to write down as much (or as little) about their most impactful incidents of workplace abuse and neglect as they want to; additionally, they are able

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