Report Update: Low Morale and COVID-19, Part 2 (March 2020)

This is the second of a two-part report summarizing the latest results of my ongoing survey on the impact of COVID-19 on ongoing low-morale experiences. This second part centers qualitative data. Please view the first part focusing on quantitative data. Please share your experience(s) of increased abuse/neglect during the COVID-19 pandemic: Critical questions and emailsContinue reading “Report Update: Low Morale and COVID-19, Part 2 (March 2020)”

Recorded: Southeast Online Collaborative Conference

The Southeast Collaborative Online Conference organizers invited me to present for their inaugural virtual conference. The group includes the state libraries of Georgia, North Carolina, South Carolina, and Virginia. This webinar offers a review of low morale and shares data from all three of my low morale studies (the published study on academic librarians, theContinue reading “Recorded: Southeast Online Collaborative Conference”

Early Report: Low-Morale Experiences and COVID-19 (March 2020)

Earlier this evening I created and distributed an informal survey documenting if and how library responses to the COVID-19 (Coronavirus) are impacting ongoing low-morale experiences. For expediency’s sake, I tweeted the survey’s nascent results. Future summaries of this survey data will be reported here at Renewals. The survey will remain open during the U.S. NationalContinue reading “Early Report: Low-Morale Experiences and COVID-19 (March 2020)”

Report Update: Academic Library Low Morale Spot-Check Survey Results (March 2020)

In 2018, I shared the initial results of my quick survey on low-morale concerns and experiences. The goal of the survey is to keep on-the-pulse on what’s going on with people who are currently experiencing low morale, and to offer people a place to share anonymously their immediate concerns about their low-morale experience or offerContinue reading “Report Update: Academic Library Low Morale Spot-Check Survey Results (March 2020)”


Title: The state of academic liaison librarian burnout in ARL Libraries in the United States. Author: Jennifer Nardine. ABSTRACT: This study investigates the incidence and acuteness of occupational burnout in full-time Association of Research Libraries (ARL) liaison/subject librarians in the United States, using the Maslach Burnout Inventory and Areas of Worklife Survey. Findings show that lack of personalContinue reading “#RecommendedReading”

Renewals Reach: Reactions to user incivility

Vraimaki, Koloniari, Kyprianos, and Koulouris explain the impetus, rationale, design, and results of a study centering incivility in academic library users in Greece. The quantitative study measures user incivility, contributing factors to incivility,  library employees’ emotional responses to user incivility, and library employees’ behavior towards uncivil library users.  The 2017 low morale study is mentionedContinue reading “Renewals Reach: Reactions to user incivility”

Renewals Reach: Fighting bullshit in academic libraries

In a succinct poster, Amanda B. Albert expands on Jane Schmidt’s definition of bullshit: “something that doesn’t really mean anything, but sounds totally legit; so we don’t ask too many questions, go along with it, and carry on.” and summarizes how these characteristics show up in LIS values, philosophy, and practice. The original low moraleContinue reading “Renewals Reach: Fighting bullshit in academic libraries”

Published: Ethnic & Racial Minority Academic Librarians Study

My low morale study centering ethnic and racial academic librarians, which was co-authored with Ione T. Damasco  (University of Dayton), has been published in a special issue of Library Trends. The study, titled “Low morale in ethnic and racial minority academic librarians: An experiential study,” can be found on page 174 in volume 68, no.2.  UPDATEContinue reading “Published: Ethnic & Racial Minority Academic Librarians Study”

Renewals Reach: Design thinking and burnout prevention in academic libraries

Ashley Roach-Freiman shares best practices she learned as she planned and implemented a design thinking approach to manage change and conceptualize and implement strategic planning at her academic library. The 2017 low morale study, along with burnout and other negative workplace phenomena, was mentioned. The approach – and planning in general – was applied asContinue reading “Renewals Reach: Design thinking and burnout prevention in academic libraries”

Renewals Reach: the challenges of repository work

Ruth Kitchin Tillman has shared an intensely observational authoethnography of the challenges of repository work. Her piece starkly illuminates the affective impacts and practice outcomes of working with technology platforms that are constantly changing while trying to manage the professional (and also emotional) expectations of stakeholders invested in repository functionalities and the collections/objects they areContinue reading “Renewals Reach: the challenges of repository work”