Ruth Kitchin Tillman has shared an intensely observational authoethnography of the challenges of repository work. Her piece starkly illuminates the affective impacts and practice outcomes of working with technology platforms that are constantly changing while trying to manage the professional (and also emotional) expectations of stakeholders invested in repository functionalities and the collections/objects they are curating.
Tillman suggests further reading and includes the 2017 low-morale study.
Read Tillman’s piece, “Repository Ouroboros.”