Title: Caution! Hazardous substances: Recognizing and deflecting toxic personalities in the workplace.
Authors: Terrence Bennett, Mollie Freire, and Ann Campion Riley.
ABSTRACT: Personality conflict in the workplace can lead to an ongoing work situation that is painful, personally difficult and uncomfortable through a special combination of factors. This presentation address some aspects of conflict in the workplace and the results of a survey of selected libraries on toxicity in their workplace.
NOTE: The access link also shares copies of case studies for dealing with toxic personality types.
Access the presentation link here.