In his article, “Einige Anmerkungen zur Stimmung des Personals am Arbeitsplatz Bibliothek” (“Some comments on the staff mood in the library workplace”), Dr. Karsten Schuldt, a researcher at the Swiss Institute for Information Science (HTW Chur), summarized three scenarios that cause negative moods to develop in library employees:
- Denial of workplace issues or access/employee problems by library managers or administrators;
- No access to professional development; no channels for advancement/promotion; and/or
- No hope that poor situations will improve; people don’t know the real problems of working with too little staff or resources; the library “looks” ok so it must be “ok.”
Read more here (the original article is in German, and I think the Google Translate service does a decent job converting the article to English.)